PLEASE go through our Buffering / Connections Issue Article here first before contacting support. 

For anyone experiencing buffering issues after reading the above article, please send a ticket describing the issue with your IP  address (go to to get your IP address ) so we can run some tests, any tickets without this information will be discarded.

You can also get your IP Adress from What Is My IP? Quickly See My IP Address and My IP Location

Monday, July 5, 2021

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