Mar 24th If your app stopped working try the following

If you are having trouble connecting, please do the following Now.  1. Log out of your APP 2. Clear the data on your app. For Firestick users that don't know how see below: - Clear App Data and Cache on Fire TV Devices- Go to Settings on your FireStick / Fire TV.- Select Applications.- In Manage Installed Applications, select the TV app- ... Read More »

Feb 1st UPDATE about why website has been down the month of January

UPDATE: 2/1/2022 THE WEBSITE IS BACK UP.  Sorry for the inconvenience we had a hardware/software that failed and had to resort to an older backup.Everyone that still has a  working account to sapphire wasn't affected. Service should have been working as normal for the last of our existing customers. The ticket system is back up for those who ... Read More »