Dear Valued Customers,
We’re currently performing upgrades to enhance the speed and reliability of our network.
Service should be restored shortly, and most devices will resume normal operation once the update is complete.
If you continue to experience issues after a few hours, please try refreshing your internet by following these steps:
1. Reboot your device
2. Restart your internet equipment (router, modem, or Wi-Fi)
3. After completing steps 1 and 2, if your device is still not connecting. Please Log OUT and log back in. (make sure you know your user and password) You can find it by logging into our website.
These steps help clear out any temporary connection issues and ensure the app connects properly to the updated network.
We appreciate your patience and continued support.
Sincerely,
The Support Team