Please use the downloader app and input the codes below into the url box making sure there is just the code in there and nothing else, then the apps will download again. Downloader codes for Sapphire Sapphire LTQ= 92443 Sapphire XC= 46976 Sapphire TV V2= 53307 Sapphire Sky App= 15620 Sapphire Perfect Player= ... Read More »
For anyone experiencing buffering issues please send a ticket describing the issue with your ip address so we can run some tests, any tickets without this information will be discarded.
You can get your ip from What Is My IP? Quickly See My IP Address and My IP Location
PLEASE READ BEFORE POSTING A TICKET: If anyone is struggling to log in on there app Download an APP Called "Downloader" straight from the app store or Browser and enter the URL Below into downloader and install the filelinked store. Once done then open the filelinked app and enter the code below and then choose your app, then once installed ... Read More »
Before submitting a ticket please check our knowledgebase for answers. This is a busy period and most tickets that we receive are answered in the knowledgebase! Thank you.
As you are well aware of this deadly outbreak across the globe we ask you be patient with staff who may not answer tickets as fast as they normally do, rest assured they will work as fast as they can to help you. Please all stay safe in these unprecedented times.